Frequently Asked Questions.
FAQs are provided to help our site visitors get the right information about what we do and how we do it. You may have many questions in mind that we try to answer in this Q&A form here.
Shipping
We ship the products throughout India with our delivery partners.
7 days return Policy
We accept the return by filling the form within 7 days after you receive the package.
security payment
We ensure the safety to your payment though our secure payment gateway.
Our Diamonds and Jewelry
Lab-grown diamonds are diamonds that are created in a laboratory using advanced technological processes that replicate the natural diamond formation. They possess the same chemical and physical properties as natural diamonds, with the only difference being their origin. Lab-grown diamonds are grown from a tiny diamond seed. The method allows us to create diamonds with the same crystal structure, hardness, brilliance, and clarity as natural diamonds, making them a stunning and sustainable alternative to mined diamonds.
Yes, lab-grown diamonds are more affordable than natural diamonds. The price of a diamond is determined by 4C’s. Since lab-grown diamonds can be created in controlled laboratory environments, the production process is more efficient and less costly compared to mining natural diamonds. This difference in production costs is often reflected in the pricing of lab-grown diamonds, making them a more budget-friendly option for consumers.
Lab-grown diamonds come in varies shapes and sizes, allowing you to find the perfect diamond to suit your personal style and preference. The available shapes range from the timeless round brilliant cut, which offers exceptional brilliance, to the modern and geometric princess cut. Other popular options include the elegant emerald cut, the romantic heart cut, and the unique pear cut. Lab-grown diamonds are also available in various carat weights, accommodating all from delicate accent stones to stunning diamonds in the center of Jewellery piece.
Shipping information
Yes, the Jewellery bought from Ethical diamonds Co will contain delivery charges separately based on the shipping bill address, this cost is added before you make the payment online, in case of COD the delivery charges will be added to the invoice.
For more information please refer Return & Exchange Page.
After customer orders, the order gets processing, where we pack the items, attach invoice and assign our delivery partner to pick and deliver your order safely.
Yes, you will receive the invoice after the payment done to your email id that you have provided, and it will be attached to your item package.
payment information
The order payment is taken after you add the items to the cart and proceed further the payment options available, choose one of the method to pay online or opt for COD to pay when you receive the order.
It is similar to adding the items to the cart, but in cart you add for the immediately purchase whereas Wishlist you are interested but want to buy in future, it’s like bookmarking.
If you receive a damaged or wrong product, you should contact the seller as soon as possible. You can find the seller’s return policy on their website.
For cancellation of your order you need to inform us through a mail or phone with a valid reason, upon acceptance we will cancel your order.
